Selin Gurjar

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Quality Score: The Unsung Hero of Google Ads

Most of the Google Ads campaigns that I ran did well mainly because of having a good quality score. Some advertisers are saying that quality scores do not matter anymore, however, I disagree. I think Quality Score will always be important for search ads. Why? Simple. Quality > Quantity With current advertisers scaling and new advertisers penetrating the ecosystem, it will always be about quality. Imagine the level of chaos in the search ads ecosystem if money is the only medium to get auctioned for that first position. Getting a high Quality Score might be tough, but I am okay with that. It helps keep things fair by filtering out the bad competition. In this game, it’s just you and other sensible advertisers trying to get to the top of the search ads results by giving the best user experience.

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The Journey of an Idea

The post explains why Ideas are worthless. If you search this term on the Internet, “The Journey of an Idea,” you will get a lot of articles explaining one simple thing in different ways. “Ideas are easy to get. Execution is the only thing that matters.” 90% of us fail with the execution. (That includes myself and some intelligent CEOs, entrepreneurs, and other human beings full of wisdom that came across in my life.) But also, what I learned from them is to move on and continue the journey of execution. I just got an idea today to share this thought with you. I picked up my cell phone, initiated the blog editor, and executed the words. This required a bit of effort, but the idea traveled from my brain to yours. The journey of an idea is now well executed and completed. Did you get an idea today?

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Importance of Service Quality

I recently had a conversation with a solopreneur who has nearly two decades of experience in the Digital Marketing industry. He’s highly selective about the clients he takes on board. However, even as a solopreneur he has been working with some of his clients for almost ten years. Despite his extensive experience, he does not consider himself as an industry expert. Also, he acknowledged the fact that, as a solo entrepreneur, he finds it challenging to keep pace with the constantly evolving digital marketing industry. He shared valuable insight on how he manages to retain clients for so long, and that is giving a good quality of service. Exceed expectations. Surpass standards. Give 110%. Leave no stone unturned. Go beyond expectations. He believes that maintaining the highest quality of service should be constant, even if one attains expert status in the field.

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Encouraging smaller teams and business

Encouraging businesses with smaller teams through gestures of appreciation or motivation is always beneficial. After completing my tax filing last year, I transferred the fees to my Chartered Accountant. This time, however, I decided to pay more than the usual charges as a token of genuine appreciation for his and his team’s hard work, ensuring proper scrutiny of all the documentation. Shortly after, my CA reached out to inform me of the overpayment. I explained to him my intention behind the extra amount, expressing my gratitude. His happiness was evident, and I simply conveyed my thanks to him and his team. It’s as simple as that. If a small act of gratitude in any form can boost confidence in others, then why hesitate? Just do it

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Creating for Smaller Audience

Creating is something to strive for. Creating helps us untangle knots of thoughts and expressions within our minds. Whether creations receive few claps, likes, follows, or engagements is not important. Does not matter even if we have a small audience. A small audience who engages will grow over time. Also, having a small audience makes it easier to feel close to them and build relations. As Seth Godin said in one of his blogs, “Small audiences are your friend because small audiences are specific and specific increases your percentage.” So what will we create today to both entertain and provide value for that one and only person sitting in the audience?

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Will you teach me Digital Marketing?

I was chatting with a friend who is a doctor and planning to open his own clinic. He was worried about how tough it is to succeed in this cutthroat competition and asked me about digital marketing. “Do you recommend any courses for learning digital marketing?” he asked. “Why do you want to learn digital marketing?” I asked him. “To promote my services online.” He said. “Let’s say I am feeling unwell and worried about my health. Would it be wiser for me to study medicine to treat myself or seek a doctor’s assistance?” I countered. He got my point. While people can certainly develop and refine skills in any profession over time, the crucial question remains: will it address the need of the hour?

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Post-Sales Funnels and Building a Legacy Brand

I have always been a fan of digital sales funnels. Creating them gives me a dopamine rush every time. What’s even more fulfilling is witnessing brands that you are a fan of prioritize post-sales funnels. Recently, I experienced one such instance that used an effective post-sales strategy: After ordering groceries (ordered a couple of items from the organic section), I received a personalized email from the CEO expressing gratitude for choosing organic products, and how they are better for me, for farmers, and for the planet. The email also recommended some more organic items, which I happily added to my cart. Learning here is to stay connected with a customer even after a sale. More than just cross-selling or up-selling, this approach is about nurturing customer relationships and building trust by helping them make the right decisions. Does this contribute to building a strong brand? Absolutely. Sales funnel is just a small part of it.

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How proficient am I in Digital Marketing?

Today marks my 4000th day in the field of digital marketing. Over these years, I spoke with many industry experts, leaders, and entrepreneurs, and some of those directly or indirectly asked me how good I am at digital marketing. And my response was always: I don’t claim to be a 100% expert. Now, there are some marketers who have been doing digital marketing since the Internet began. But in my opinion, even they might not be 100% perfect. They might be good, really good, maybe 99%, but that 1% is a learning curve. Digital marketing is an ever-evolving industry As I write this and you read it, new developments may have already rolled out – algorithm updates, automation-based software launches, shifts in market dynamics, and more. Maintaining even a 99% expertise requires constant learning and upskilling. These 4000 days have been a journey filled with challenges and growth. Am I at 99% now? I wish there were a definitive scale to measure it.  

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Consistency > Virality

Back in 2015, while freelancing for a media agency, a team member asked this question: “We want to go viral. How do we create viral content on YouTube?” At that time, I found myself without a clear answer. Jumping ahead to 2024, I still don’t have a magic formula, nor do I anticipate discovering one. However, one principle stands out: consistency in putting out content that aligns with your brand. It is interesting to note that well-planned content might not always gain virality, whereas a random thought, perhaps occurring during a shower, could become a viral content piece. So, what’s the key? It boils down to consistency. Maintaining a steady stream of content will gradually attract an audience in the chaotic world of content creation. And this audience has the power to make your content go viral.

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